Questions about our Custom Care Lines
How do I use Care Line?
Each Care Line can be assigned a specific number allowing us to customize and brand each phone line. Simply call the number provided for immediate support anytime day or night.
What should I know about Care Line?
- Your call to Care Line is private and confidential
- You always get a live counselor, never a recording, with a Master’s degree or Ph.D. in the counseling field
- You get help right away – no need to make an appointment
What happens when I call Care Line?
A trained counselor will:
- Help you clarify your situation
- Help find different ways to address the problem or issue you are facing
- Offer recommendations about what to do next
When can I call?
Our counselors are available 24 hours a day, 7 days a week, 365 days a year
How often can I call?
There is no limit to the number of times you can call for assistance