The Employee Assistance Program (EAP) is a personal counseling service provided as an employee benefit. It is completely confidential and paid for by the employer. There is no co-pay or out-of-pocket cost for EAP services.
The professional counselors at Charles Nechtem Associates, Inc. can provide support, counseling and coaching over the phone or by e-mail, or refer you to a therapist near your home or workplace.
With Charles Nechtem Associates, Inc. EAP, employees have:
- Immediate access to our toll-free line 24 hours a day, 7 days a week, 365 days a year
- 24/7 e-counseling
- Text us from mobile app or website
- Set up virtual appointment with EAP counselor
- Access to professional counselors who possess either a master’s degree or Ph.D. and have 5 or more years of experience in the counseling field
- Access to English, Spanish and French speaking therapists and language interpretation services for other languages
- Counseling services available to all household members
Reasons For Using Your Employee Assistance Program
Accessing EAP is Easy and Fast
- By Phone: 24/7 toll-free multi-lingual line talk to a master’s or Ph.D. level clinician without the use of hold, transfer or triage services.
- E-counseling: email a counselor at inquiries@charlesnechtem.com
- Text: Text us via mobile app or member website.
- Virtual EAP Counseling: Set up a virtual counseling appointment with EAP counselors via text message.
- Mobile APP: Convenient one touch call button, text message and Therapist Referral Questionnaire.
- Therapist Referral Questionnaire via website and mobile app.
CNA Mobile App
- 24/ Call us at your fingertips
- Email your concern at inquiries@charlesnechtem.com
- Text counselor and/or schedule a virtual appointment with an EAP counselor at your convenience
- Submit your therapist referral questionnaire and the counselor will send you 3 matched therapists via your preferred contact method
- Access interactive self -help wellness library with 25,000 resources
CNA Assistance Apps are available at Apple App Store and Google Play
Work-Life
The work/life program is designed to assist employees with balancing their work obligations and personal responsibilities, allowing them to be more focused and effective on the job. With our Work/Life services employees can access help with 24/7 toll-free number and visit our self-help library which contains a variety of common work-life issues.
